Show Me Italy will offer a full refund for cancellations made prior to 72 hours before the commencement of your tour. Bookings which are cancelled within 72 hours of the tour start time are non-refundable.
Due to extremely strict reservations times at the attractions, we advise that you arrive at least 15 minutes before the scheduled time of your tour. Refunds will not be provided for late arrivals and ‘no-shows’. If you know you are going to be late, please call us as soon as possible and we will try our best to accommodate you.
For amendment requests made within 24 hours of the tour commencement time, where possible, we will do our best to reschedule you on another tour, subject to availability. This may incur a small fee, for example, the rescheduled ticket price. Whatever it costs us to reschedule you is what it will cost you, we will not add any further fees to this as we want to keep these additional costs low for you.